User Guides

How to Give and Receive Feedback

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The objective of feedback is to help your mentee learn and improve, and not to criticize them. Done well, feedback can:

  1. Enhance communication and trust.
  2. Clarify expectations, and help partners be more open and honest about what each expects of the other.
  3. Increase engagement and commitment, so both mentoring partners feel they have a stake in the journey.

Giving productive feedback

Feedback needs to be consistent and constructive. Here are some tips on how to give productive feedback. 

  • Permission: Ask permission before giving feedback.
  • Intention: Question your intentions. Why are you giving this feedback? Will it help your mentoring partner learn?
  • Be specific: Provide tangible examples of behavior you have observed. Discuss its impact.
  • Frequency: Give feedback frequently when it is still actionable.
  • Positive: Also focus on positive feedback. What’s going well? 
  • Two-way discussion: Allow your mentoring partner to respond and think about what they are saying. Discuss ways to move forward and potential solutions. 

Receiving feedback

How you receive feedback is also important. Be sure to listen and think carefully about feedback. Here are some suggestions:

  • Listen: Listen attentively to what is being said. Don’t begin to plan how you will respond, and tuning out what is being said.
  • Be open to feedback: Try to have an open mind, and be willing to change your behavior if necessary. 
  • Reflect: Reflect back to your mentoring partner what you have heard to ensure you understand it clearly. Ask any questions. 
  • Two-way discussion: Together, discuss potential solutions so you can move things forward. 
  • Appreciate: Thank or recognize your mentoring partner for what they have shared with you.

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How to End the Mentoring Journey With Your Mentee

Your mentee’s mentoring journey will eventually come to an end.
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Your mentee’s mentoring  journey will eventually come to an end, based on the duration set on the MentorCloud platform. Ending it thoughtfully will ensure it’s perceived as successful, and both partners can feel positive about the experience. 

You and your mentee will have acknowledged that your next meeting will be your last. Here are some tips to successfully ending a mentoring journey -

1. Prepare for your final meeting

  • Set aside some time to reflect. Did the journey meet your expectations? What would you do differently? What did you most and least enjoy? Would you do it again? 
  • Go through the goals your mentee set at the beginning. Were they achieved? Why or why not?
  • What would you like to discuss and what advice would you like to offer during your final meeting? 
  • What would you want to acknowledge and thank your mentee for? 

2. Your final meeting

  • This is a time to celebrate your journey together. If possible, make your final meeting special by choosing a different place to meet, such as meeting for lunch in a nice restaurant. You can choose a location to meet and enter it under Sessions by selecting Physical Location and add the address within the Location details text box.
  • Reflect on what has been achieved so far and celebrate your successes. Reflect on where your mentee started and how far they’ve come.
  • If some goals have not been achieved, discuss how they can be addressed going forward.

3. What’s next?

  • The formal mentoring journey has ended, but maybe you’d like to remain in contact. If so, discuss how you can stay in touch. 
  • Appreciate each other and sincerely thank your mentee.

Don’t let your mentoring journey fizzle out without concluding it with an organized final meeting. When a mentoring journey ends well it increases the overall success of the experience.