User Guides

How to Build a Relationship with Your Mentor

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Time you spend building rapport with your mentor will pay you back with deeper conversations and more meaningful mentoring. 

Here are the key components you need to build the relationship -

1. Confidentiality is the cornerstone of a mentoring relationship and essential for both you and your mentor.
Do not discuss anything your mentor shares with you outside of your meeting unless you get permission to do so. You can write private messages by going into a current Mentorship and clicking on the Messages tab – other mentors and mentees can’t see these interactions.

2. Building rapport and trust are essential. Here are some ways you can build trust:

  • Spend the first meeting getting to know each other. Don’t dive into problems and solutions too soon. 
  • Live up to your commitments. Keep track of your goals, tasks and notes in the Mentoring Relationship.
  • Be prepared to be vulnerable. Your mentor is not there to judge you.
  • Ask for and be open to frank feedback even when it’s uncomfortable to hear. 

3. Good communication skills support strong mentoring relationships. 

Sync your calendars so it’s easier to schedule meetings and avoid conflicts. Simply go to “Settings”, then click on “General Preferences” and “Connect Calendar” to connect with your desired calendar account.

It is also important to be conscious of how you’re communicating with your mentor, both verbally and non-verbally.

  • Maintain an open and relaxed posture. Turn your body towards your mentor.
  • Make eye contact if it is culturally acceptable.
  • Nod or make small affirmations to show you are actively listening. 
  • Ask questions. 

Maintaining confidentiality, building rapport and using effective interpersonal communication skills will help you build a strong relationship with your mentor so both of you benefit from the experience. 

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How to Give and Receive Feedback

Thoughtful feedback is a crucial part of the mentoring process.
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3 mins

The objective of feedback is to help your mentee learn and improve, and not to criticize them. Done well, feedback can:

  1. Enhance communication and trust.
  2. Clarify expectations, and help partners be more open and honest about what each expects of the other.
  3. Increase engagement and commitment, so both mentoring partners feel they have a stake in the journey.

Giving productive feedback

Feedback needs to be consistent and constructive. Here are some tips on how to give productive feedback. 

  • Permission: Ask permission before giving feedback.
  • Intention: Question your intentions. Why are you giving this feedback? Will it help your mentoring partner learn?
  • Be specific: Provide tangible examples of behavior you have observed. Discuss its impact.
  • Frequency: Give feedback frequently when it is still actionable.
  • Positive: Also focus on positive feedback. What’s going well? 
  • Two-way discussion: Allow your mentoring partner to respond and think about what they are saying. Discuss ways to move forward and potential solutions. 

Receiving feedback

How you receive feedback is also important. Be sure to listen and think carefully about feedback. Here are some suggestions:

  • Listen: Listen attentively to what is being said. Don’t begin to plan how you will respond, and tuning out what is being said.
  • Be open to feedback: Try to have an open mind, and be willing to change your behavior if necessary. 
  • Reflect: Reflect back to your mentoring partner what you have heard to ensure you understand it clearly. Ask any questions. 
  • Two-way discussion: Together, discuss potential solutions so you can move things forward. 
  • Appreciate: Thank or recognize your mentoring partner for what they have shared with you.