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How to Make Remote Mentoring Work

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Remote mentoring can be just as successful as in-person mentoring. Here are some tips for successful remote mentoring.

  1. Choose a venue that is private - where your conversation cannot be overheard. Don’t conduct a mentoring session from your desk in an open office. Both mentoring partners should be able to  talk frankly and openly and have privacy.
  1. Logistics - Set a date and time. Schedule a meeting right on MentorCloud with Sessions. Ensure both your calendars have been uploaded and that the correct time zones have been chosen. You can also discuss and select your preferred video conferencing tool. Have a light facing you, rather than behind you, so your mentoring partner can see your face. Turn your camera on. 
  1. Virtual platform - Become familiar with the functionality of the MentorCloud platform and the preferred video conferencing tool. Use Tasks, Goals and Notes tab on MentorCloud as well as the chat option in your video conferencing tool. Share your screen to review tasks and goals together. Do you both have enough bandwidth to connect virtually?
  1. Set ground rules - How do you feel about  being on mute? What happens with confidentiality if someone walks into the room? If one of you is at home, how will you address distractions such as the doorbell ringing or dog barking? 
  1. Stay focused -  As much as possible, eliminate distractions. Silence or switch you off your phone. Close your email and any other work that may be open.
  1. Get to know each other first  - Don’t jump immediately into mentoring. Instead, find out things about each other. If there are cultural differences, discuss what is socially acceptable, or not, for your meetings.
  1. Actively listen - Pay attention. Show you are listening by looking into the camera, nodding your head and giving an affirmative cue. Try not to interrupt or talk over each other.

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Up Next

How to Be a Good Listener

We all know how it feels when someone pretends to listen, but does not give us their full attention.
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2 mins

Listening is key to most relationships. We all know how it feels when someone pretends to listen, but does not give us their full attention. Mentoring requires strong listening skills.
A good listener hears not only what’s said, but also what’s left unsaid. 

Here are some tips to become a better listener -

1. Be present

First, put your phone on silent and keep it aside. Face your body towards the other person, and if culturally appropriate, make eye contact. Show you are interested. Check your posture–are you relaxed and open? Give your full attention.

2. Stop talking and just listen

So often we do not give other people the space to talk. We interrupt them, finish their sentences, or talk over them. This shuts the other person down. Be silent. Give non-verbal cues showing you are listening. Allow for pauses so your mentoring partner can think more deeply.

3. Remove distractions

If you are meeting virtually, set your cameras in a way that you can make eye contact. Remove distractions. Avoid distracting behaviors such as doodling, checking your phone and yawning. Offer your undivided attention. 

4. Be non-judgmental

Try to remove your prejudices and judgments from your interaction. Keep an open mind and fully listen. Show empathy. Try to step into your partner’s shoes and understand their perspective. 

5. Pay attention to non-verbal communication

Watch your partner and notice their gestures, expressions and body language. Are you sensing how they are feeling? What are they saying through their body language?