User Guides

What to Do in a Mentoring Meeting as a Mentor

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Having a structure can help you and your mentee make your time more productive. The format can be adapted to suit your requirements so there’s a natural flow. 

1. Feedback And Update 

Remind your mentee about confidentiality as well as any ground rules. 

Talk to your mentee about:

  • Feedback on their progress on the action plan. 
  • An update on what has happened in their work or personal life since you last met. 
  • Progress on what you committed to do since the last meeting.

2. Discussion

This is where you will spend the bulk of your time. Ask your mentee to go through the discussion points on their agenda, and identify the issues they want to discuss.

Example of prompting questions:

“What would be most useful for you to discuss today?”

“What would you like this session to focus on?” 

Ask questions to clarify the issues your mentee has presented; be sure you fully understand before moving on.

Guide your mentee to think about their issue more thoroughly. Ask open-ended questions to encourage them to think more deeply.

Example of prompting questions:

“What options have you considered?”

“What do you see as the pros and cons of each?”

You can then share some of your experiences and advice, if it's requested.

3. Close

Action Plan - Ask your mentee to put together an action plan of what they would like to work on before the next meeting. If needed, help them to think through options. Make a note of anything you could provide, such as an article or video, to help them.  Make sure you send them to your mentee.

Discuss and schedule your next meeting. Set up a recurring meeting if you mutually agree on a time that works for both of you. Finally, sincerely thank your mentee for their hard work.

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How to Give and Receive Feedback

Thoughtful feedback is a crucial part of the mentoring process.
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3 mins

The objective of feedback is to help your mentee learn and improve, and not to criticize them. Done well, feedback can:

  1. Enhance communication and trust.
  2. Clarify expectations, and help partners be more open and honest about what each expects of the other.
  3. Increase engagement and commitment, so both mentoring partners feel they have a stake in the journey.

Giving productive feedback

Feedback needs to be consistent and constructive. Here are some tips on how to give productive feedback. 

  • Permission: Ask permission before giving feedback.
  • Intention: Question your intentions. Why are you giving this feedback? Will it help your mentoring partner learn?
  • Be specific: Provide tangible examples of behavior you have observed. Discuss its impact.
  • Frequency: Give feedback frequently when it is still actionable.
  • Positive: Also focus on positive feedback. What’s going well? 
  • Two-way discussion: Allow your mentoring partner to respond and think about what they are saying. Discuss ways to move forward and potential solutions. 

Receiving feedback

How you receive feedback is also important. Be sure to listen and think carefully about feedback. Here are some suggestions:

  • Listen: Listen attentively to what is being said. Don’t begin to plan how you will respond, and tuning out what is being said.
  • Be open to feedback: Try to have an open mind, and be willing to change your behavior if necessary. 
  • Reflect: Reflect back to your mentoring partner what you have heard to ensure you understand it clearly. Ask any questions. 
  • Two-way discussion: Together, discuss potential solutions so you can move things forward. 
  • Appreciate: Thank or recognize your mentoring partner for what they have shared with you.