User Guides

What is Expected of Mentees?

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Mentoring partners have expectations for each other. The better they are understood, the more likely the journey will be successful. 

  1. Confidentiality: Confidentiality is the cornerstone of a mentoring relationship and is expected of both partners. Nothing can be shared outside of the meeting unless it is mutually agreed to ahead of time. You can write private messages by going into a current Mentorship and clicking on the Messages tab – other mentors and mentees can’t see these interactions.
  2. Be Prepared: Both Mentees and Mentors are expected to come to meetings prepared, on time, and committed to the process. Unless it’s an emergency, don’t change or cancel meetings. When you set up a Session with your mentor, you can select up a date, time, topic and set an agenda for your session.
  3. Show Initiative: Mentees are responsible for reaching out to their mentor, arranging the meetings and sending the agenda. They are responsible for their own learning with the mentor acting as a guide. The Goals & Tasks sections under Mentorship will help you set and document a goal to accomplish during the relationship, create tasks that need to be done to achieve the goal, and review your progress. Mentees must follow through on action plans and do what they have committed to. They also understand things can change and stay flexible. 
  4. Remain open to being challenged: Mentees ask for feedback and are open to receiving it. They understand feedback is an essential part of the mentoring process and provides an opportunity to learn and grow.

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How to Reflect and Summarize

The ability to reflect on and summarize what your partner has said is part of being an active listener.
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2 mins

The ability to reflect on and summarize what your partner has said is part of being an active listener and will improve the effectiveness of your session. 


Reflect on what you hear -
Listen to your partner’s words and think deeply about it. Try to understand where they are coming from, what they mean and come up with your own ideas or thoughts on the subject. This shows your partner that you are listening and carefully considering what they have to say.


Observe –
You should also pay attention to non-verbal cues and behavior you see. You may say, “I noticed you looked down when you said that…”, or “It seemed like your voice softened when you mentioned that person. Is there something more you want to say about them?” 


Summarize -
Periodically, summarize what you have heard and check that it’s accurate. Summarizing and checking shows you’ve been listening and understanding what your mentoring partner has said. You may rephrase what they said and ask if it’s what they meant. It also helps you recollect important points they have mentioned or clarify anything that was unclear.

Give a shortened version of what you’ve heard by stating the key facts. Don’t try to interpret or add to it. Use this skill when you feel ideas are getting confusing, or when there seems to be more than one issue on the table.

You may use the Notes tab to summarize and keep track of any ideas or key points discussed during the Session so you have it handy for later. You may also refer to it before your next Session and keep track of your progress.