User Guides

What is Expected of Mentees?

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Mentoring partners have expectations for each other. The better they are understood, the more likely the journey will be successful. 

  1. Confidentiality: Confidentiality is the cornerstone of a mentoring relationship and is expected of both partners. Nothing can be shared outside of the meeting unless it is mutually agreed to ahead of time. You can write private messages by going into a current Mentorship and clicking on the Messages tab – other mentors and mentees can’t see these interactions.
  2. Be Prepared: Both Mentees and Mentors are expected to come to meetings prepared, on time, and committed to the process. Unless it’s an emergency, don’t change or cancel meetings. When you set up a Session with your mentor, you can select up a date, time, topic and set an agenda for your session.
  3. Show Initiative: Mentees are responsible for reaching out to their mentor, arranging the meetings and sending the agenda. They are responsible for their own learning with the mentor acting as a guide. The Goals & Tasks sections under Mentorship will help you set and document a goal to accomplish during the relationship, create tasks that need to be done to achieve the goal, and review your progress. Mentees must follow through on action plans and do what they have committed to. They also understand things can change and stay flexible. 
  4. Remain open to being challenged: Mentees ask for feedback and are open to receiving it. They understand feedback is an essential part of the mentoring process and provides an opportunity to learn and grow.

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How to Make Remote Mentoring Work

Remote mentoring can be just as successful as in-person mentoring.
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Remote mentoring can be just as successful as in-person mentoring. Here are some tips for successful remote mentoring.

  1. Choose a venue that is private - where your conversation cannot be overheard. Don’t conduct a mentoring session from your desk in an open office. Both mentoring partners should be able to  talk frankly and openly and have privacy.
  1. Logistics - Set a date and time. Schedule a meeting right on MentorCloud with Sessions. Ensure both your calendars have been uploaded and that the correct time zones have been chosen. You can also discuss and select your preferred video conferencing tool. Have a light facing you, rather than behind you, so your mentoring partner can see your face. Turn your camera on. 
  1. Virtual platform - Become familiar with the functionality of the MentorCloud platform and the preferred video conferencing tool. Use Tasks, Goals and Notes tab on MentorCloud as well as the chat option in your video conferencing tool. Share your screen to review tasks and goals together. Do you both have enough bandwidth to connect virtually?
  1. Set ground rules - How do you feel about  being on mute? What happens with confidentiality if someone walks into the room? If one of you is at home, how will you address distractions such as the doorbell ringing or dog barking? 
  1. Stay focused -  As much as possible, eliminate distractions. Silence or switch you off your phone. Close your email and any other work that may be open.
  1. Get to know each other first  - Don’t jump immediately into mentoring. Instead, find out things about each other. If there are cultural differences, discuss what is socially acceptable, or not, for your meetings.
  1. Actively listen - Pay attention. Show you are listening by looking into the camera, nodding your head and giving an affirmative cue. Try not to interrupt or talk over each other.