User Guides

Back to all Guides

1. Get Ready for Mentoring

3 more guides

22 mins

How to Be a Good Listener

Download as PDF

Listening is key to most relationships. We all know how it feels when someone pretends to listen, but does not give us their full attention. Mentoring requires strong listening skills.
A good listener hears not only what’s said, but also what’s left unsaid.

Here are some tips to become a better listener -
‍

1. Be present

First, put your phone on silent and keep it aside. Face your body towards the other person, and if culturally appropriate, make eye contact. Show you are interested. Check your posture–are you relaxed and open? Give your full attention.

‍

2. Stop talking and just listen

So often we do not give other people the space to talk. We interrupt them, finish their sentences, or talk over them. This shuts the other person down. Be silent. Give non-verbal cues showing you are listening. Allow for pauses so your mentoring partner can think more deeply.

‍

3. Remove distractions

If you are meeting virtually, set your cameras in a way that you can make eye contact. Remove distractions. Avoid distracting behaviors such as doodling, checking your phone and yawning. Offer your undivided attention.

‍

4. Be non-judgmental

Try to remove your prejudices and judgments from your interaction. Keep an open mind and fully listen. Show empathy. Try to step into your partner’s shoes and understand their perspective.

‍

5. Pay attention to non-verbal communication

Watch your partner and notice their gestures, expressions and body language. Are you sensing how they are feeling? What are they saying through their body language?

Did you find this guide helpful?

Yes

Up Next

How to Set Your Goals

The purpose of setting specific and measurable goals in the Mentoring Journey is to identify concrete and meaningful areas to work towards.

step_3

xyz_mentee

4 mins

The purpose of setting specific and measurable goals in the Mentoring Journey is to identify concrete and meaningful areas to work towards. This will help ensure that the time during your Mentoring Journey is well spent.

Requirement for Goals

Inspiring - You should be excited and energized about working towards these goals.

Challenging But Achievable - Your goals should challenge you, yet be realistically achievable.

Measurable and Time-Based - Your goals should be measurable, so both you and your mentor will know when they have been accomplished. They should be clear and well-understood, and need to be completed within a certain timeframe.

‍

Steps to Identify and Set Your Goals

Ideally, you should have up to three primary goals for your Mentoring Journey. Here are five steps to help you think of some goals -

‍

STEP 1: Explore/Reflect

Take some time to prepare for your meeting with your mentor to discuss your goals. Reflect on your values, purpose and vision. What’s important to you? What do you stand for? What are areas in which you want to improve?

Reflect on the major focus areas of your work and personal life. You want to identify at least three areas relevant to your Mentoring Journey.

Questions to think about:

What do you want to accomplish in the upcoming months?
What are some things that you would really like to learn or do?
What comes to mind in terms of work or life you are dealing with right now?
What have you always dreamed of doing?
What would you like to see in your life that’s currently missing?

‍

STEP 2: Identify

From the areas described in Step 1, identify and record 2-3 goals related to your Mentoring Journey. Use the MentorCloud worksheet to document your goals and track progress.

For each goal, ask yourself:

Are these goals positive, challenging and motivating to you?

Do they inspire or excite you?
Are they challenging? Do they need a bit more stretch?
Is each goal achievable?
How will you measure success for each goal? How will you determine when you have achieved it?
Are they time-based?

‍

STEP 3: Needs Analysis

Reflect on what needs to be done in order to achieve each goal and invite your mentor to brainstorm with you. Identify where you are now with each goal.

What is your vision for each goal?
What skills do you need so you can achieve this goal?
What resources, information, knowledge, help, or collaboration do you need?

‍

STEP 4: Obstacles

What could get in the way of you achieving these goals?
Who could hold you accountable to help you achieve these goals?

‍

STEP 5: Milestones and Action Plan

For each goal, define milestones and set a timeline. Ensure that you have an action plan for achieving each goal.

What milestones would help you track your progress for each goal?
What resources, information, knowledge, help, or collaboration do you need?
What is a reasonable timeline for you to achieve each goal?

Once you have identified some goals and discussed them with your mentor, use the Goals & Tasks sections under Mentorship to set and document a goal to accomplish during the relationship. Break these down into tasks that need to be done to achieve the goal, and review your progress.

User Guides