User Guides

What is Expected of Mentors?

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Mentoring partners have expectations for each other. The better those expectations are understood, the more likely the mentoring journey will be successful. 

  1. Honors confidentiality - Confidentiality is the cornerstone of a mentoring relationship. Nothing can be shared outside of the meeting unless permission is obtained to do so. You can write private messages by going into a current Mentorship and clicking on the Messages tab – other mentors and mentees can’t see these interactions.
  1. Roles - Mentors are there to guide their mentees and provide support. Mentors should try to withhold judgement and keep an open mind. They offer feedback and advice if the mentee requests it.
    A mentor encourages and supports their mentee, believing in them and what they can achieve. They may also be willing to open up their network to their mentee. Since mentors usually have experience in the same field as their mentee, they can provide useful real life experiences and observations. 
  1. Commits to the process - Both mentors and mentees are expected to come to meetings prepared, on time, and committed to the process. Unless it’s an emergency, don’t change or cancel meetings. 
  1. Honest - Mentors are expected to be open, honest and authentic. They commit the time required to build a relationship with their mentee. They give mentees honest feedback and are open to receiving constructive feedback from them. 

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How to Be a Good Listener

We all know how it feels when someone pretends to listen, but does not give us their full attention.
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2 mins

Listening is key to most relationships. We all know how it feels when someone pretends to listen, but does not give us their full attention. Mentoring requires strong listening skills.
A good listener hears not only what’s said, but also what’s left unsaid. 

Here are some tips to become a better listener -

1. Be present

First, put your phone on silent and keep it aside. Face your body towards the other person, and if culturally appropriate, make eye contact. Show you are interested. Check your posture–are you relaxed and open? Give your full attention.

2. Stop talking and just listen

So often we do not give other people the space to talk. We interrupt them, finish their sentences, or talk over them. This shuts the other person down. Be silent. Give non-verbal cues showing you are listening. Allow for pauses so your mentoring partner can think more deeply.

3. Remove distractions

If you are meeting virtually, set your cameras in a way that you can make eye contact. Remove distractions. Avoid distracting behaviors such as doodling, checking your phone and yawning. Offer your undivided attention. 

4. Be non-judgmental

Try to remove your prejudices and judgments from your interaction. Keep an open mind and fully listen. Show empathy. Try to step into your partner’s shoes and understand their perspective. 

5. Pay attention to non-verbal communication

Watch your partner and notice their gestures, expressions and body language. Are you sensing how they are feeling? What are they saying through their body language?