User Guides

What is Expected of Mentors?

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Mentoring partners have expectations for each other. The better those expectations are understood, the more likely the mentoring journey will be successful. 

  1. Honors confidentiality - Confidentiality is the cornerstone of a mentoring relationship. Nothing can be shared outside of the meeting unless permission is obtained to do so. You can write private messages by going into a current Mentorship and clicking on the Messages tab – other mentors and mentees can’t see these interactions.
  1. Roles - Mentors are there to guide their mentees and provide support. Mentors should try to withhold judgement and keep an open mind. They offer feedback and advice if the mentee requests it.
    A mentor encourages and supports their mentee, believing in them and what they can achieve. They may also be willing to open up their network to their mentee. Since mentors usually have experience in the same field as their mentee, they can provide useful real life experiences and observations. 
  1. Commits to the process - Both mentors and mentees are expected to come to meetings prepared, on time, and committed to the process. Unless it’s an emergency, don’t change or cancel meetings. 
  1. Honest - Mentors are expected to be open, honest and authentic. They commit the time required to build a relationship with their mentee. They give mentees honest feedback and are open to receiving constructive feedback from them. 

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How to Ask Challenging Questions

Asking challenging questions can be helpful to encourage deeper thinking about a situation.
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Asking challenging questions can be helpful to encourage deeper thinking about a situation. However, these questions need to be asked with care and sensitivity.

Sometimes “Why” questions can be seen as judgmental or speculative, for example, “Why did your team react that way?”; however, when used sparingly, they can be effective. Sometimes a “Why” question can be rephrased using a “What” or “How” question. 

Asking questions that are challenging can lead to critical and reflective thinking and may help your mentee generate insights. 

Challenging questions are usually:

  • difficult to answer
  • slightly out of the respondent’s comfort zone 
  • non-judgmental
  • personal to the respondent and specific to the topic
  • push the respondent to think more deeply

Examples include: “What’s unique about your situation?”, “What critical feedback do you most often receive, and do you deserve it?”, “What dream have you given up on?”, and “What are you risking by not stepping out of your comfort zone?”.